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Privacy Policy

​Effective Date: October 18, 2025

 

1. Introduction

 

This Privacy Policy explains how The Tempered Rose ("we," "us," or "our"), an e-commerce chocolate shop located in Maplewood, MN, USA, collects, uses, discloses, and safeguards your information when you visit and make a purchase from our website, www.thetemperedrose.com (the "Site"). By accessing or using our Site, you agree to the terms of this Privacy Policy. We are committed to protecting your privacy and handling your personal information in a safe and responsible manner.

 

2. Information We Collect

 

We collect various types of information from and about users of our Site, including:

A. Personal Identification Information:

  • Contact Data: Name, email address, postal address (for shipping and billing), and telephone number.

  • Financial Data: Payment card details (processed securely by third-party payment processors) and billing information.

  • Order Data: Purchase history, products viewed, and order details.

B. Non-Personal Information/Technical Data:

  • Device and Usage Data: IP address, browser type and version, time zone setting, operating system and platform, information about your visit, including the URL clickstream to, through, and from our Site.

  • Tracking Data: Information collected through cookies and other tracking technologies (see Section 7).

 

3. How We Collect Information

 

We collect information from you in the following ways:

  • Directly From You: We collect information when you:

    • Place an order through the Site.

    • Sign up for our newsletter or marketing communications.

    • Create an account on the Site.

    • Contact us for customer service or inquiries.

  • Automatically: As you navigate through the Site, we may use cookies, web beacons, and other tracking technologies to collect certain technical and usage information about your equipment, browsing actions, and patterns.

  • From Third Parties: We may receive information from payment processors or shipping carriers to facilitate your transactions and deliveries.

 

4. Why We Collect and Use Information

 

We use the information we collect for the following business purposes:

  • To Process and Fulfill Orders: To process your transactions, manage your purchases, process payments, and ship your chocolate products.

  • To Communicate With You: To send order confirmations, shipping updates, and respond to your customer service requests, comments, or inquiries.

  • Marketing and Promotional Purposes: To send you promotional emails, special offers, or newsletters, provided you have explicitly consented to receive them.

  • To Improve Our Services: To monitor and analyze trends, usage, and activities in connection with our Site to improve our product offerings, website functionality, and customer experience.

  • For Security and Fraud Prevention: To protect the security and integrity of our Site and business, and prevent, detect, and investigate potentially prohibited or illegal activities.

  • To Comply with Legal Obligations: To meet any legal or regulatory requirements, respond to lawful requests, and enforce our terms and conditions.

 

5. Sharing Information

 

We do not sell your personal information. We may share your personal information with the following third parties, solely for the purposes described in this policy:

  • Service Providers: We share necessary information with third-party vendors, consultants, and other service providers who perform services for us or on our behalf, such as:

    • Payment Processors (e.g., Stripe, PayPal): To securely process your financial transactions. Note: We do not store full payment card details on our servers.

    • Shipping and Logistics Companies (e.g., USPS, FedEx): To deliver your orders.

    • Email Marketing Services: To send newsletters and promotional communications (if you have opted in).

    • Website Hosting and Analytics Services: To operate and analyze the performance of our Site.

  • Legal and Safety: We may disclose your information if required to do so by law, or in the good faith belief that such action is necessary to comply with legal processes (e.g., a search warrant or court order), protect the rights or property of [Sweet Treats Maplewood], or ensure the safety of our customers or the public.

  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

 

6. Cookies and Tracking Technologies

 

Our Site uses "cookies" and similar tracking technologies to enhance your experience.

  • What are Cookies? Cookies are small data files stored on your device that help us remember your preferences, track your use of the Site, and provide a customized experience.

  • Types of Cookies Used:

    • Essential/Strictly Necessary Cookies: Required for the operation of our Site (e.g., enabling you to log into secure areas of the Site, use the shopping cart).

    • Analytics/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around the Site, helping us improve its functionality.

    • Functionality Cookies: Used to recognize you when you return to our Site, enabling us to personalize our content for you.

    • Targeting/Advertising Cookies: Record your visit to our Site, the pages you have visited, and the links you have followed. We may use this information to make our Site and advertising more relevant to your interests.

  • Managing Cookies: Most web browsers are set to accept cookies by default. You can typically choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Site.

 

7. Data Security

 

We implement reasonable technical, administrative, and physical security measures designed to protect your personal information from unauthorized access, disclosure, use, and modification. These measures include:

  • Using Secure Socket Layer (SSL) technology to encrypt the transmission of sensitive information, such as payment data.

  • Storing data on secure servers and restricting access to authorized personnel only.

  • Working with PCI-compliant third-party payment processors to handle credit card information securely.

However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

 

8. Customer Rights and Choices

 

In accordance with US law and general best practices, you have the following rights regarding your personal data:

  • Opt-Out of Marketing: You can opt-out of receiving marketing and promotional emails from us by following the unsubscribe link provided in every email. Even if you opt-out of marketing communications, we will still send you non-promotional emails related to your orders (e.g., order confirmations, shipping updates).

  • Access and Correction: You may review and change your personal information by logging into your account profile on the Site.

  • Do Not Track (DNT): We currently do not respond to "Do Not Track" signals.

  • Data Access and Deletion: You may contact us using the information below to request access to the personal information we hold about you or request that we delete your personal information, subject to certain legal limitations.

 

9. Note on US State Laws (e.g., CCPA, Virginia CDPA, etc.)

 

As a small e-commerce shop located in Maplewood, MN, our business operations generally fall below the applicability thresholds of comprehensive state privacy laws like the California Consumer Privacy Act (CCPA) or the Virginia Consumer Data Protection Act (CDPA). Should our operations expand to meet the thresholds for these or other state laws, we will update this policy to ensure full compliance with the relevant regulations.

 

10. Children's Privacy

 

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us.

 

11. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated "Effective Date." We encourage you to periodically review this page for the latest information on our privacy practices.

 

12. Contact Information

 

If you have any questions or comments about this privacy policy, our data collection practices, or your dealings with the Site, please contact us at:

 

The Tempered Rose, Maplewood, MN, Email: thetemperedrose@gmail.com 

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