Accessibility Statement
Last Updated: October 18, 2025
Our Commitment
The Tempered Rose is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. We believe every customer should be able to shop our full range of handcrafted chocolates with ease and independence.
Accessibility Standard
We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard. These guidelines define requirements for designers and developers to improve accessibility for people with disabilities. We regard these guidelines as the core principles that govern our approach to digital access.
Supporting Accessibility
To achieve and maintain our accessibility goals, we have taken the following measures:
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Design and Development: We incorporate accessibility reviews directly into our design and development processes.
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Alternative Text: All product images and informational graphics include descriptive alternative text (alt text) for screen readers.
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Keyboard Navigation: Our website is structured to allow users to navigate all elements, including product pages and the checkout process, using only a keyboard.
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Color Contrast: We monitor text and background color contrast to ensure maximum readability for users with low vision or color vision deficiencies.
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Forms and Labels: All interactive elements, such as shipping fields and contact forms, are correctly labeled and structured for use with assistive technologies.
Limitations and Feedback
Despite our best efforts to ensure the accessibility of The Tempered Rose's website, there may be some limitations, particularly with third-party software or embedded content (e.g., payment gateways, external map services) that are outside of our direct control.
We view accessibility as an ongoing process of continuous improvement. If you encounter an accessibility barrier on our website, please contact us immediately.
Report an Accessibility Issue
If you have difficulty accessing or using any part of this website, please reach out to us. Your feedback will help us improve our service.
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E-mail: info@thetemperedrose.com
We aim to respond to accessibility feedback and provide a reasonable accommodation or alternative method of access (such as placing the order over the phone) within 2 business days.